⚠️ Independent informational site. We are NOT affiliated with GiftCardMall, Blackhawk Network, or Giftcards.com. For official support visit giftcards.com.
Updated April 2026 — GiftCardMall is now Giftcards.com

Your Complete
GiftCardMall MyGift
Guide

Activate your card, check your balance, and understand everything about the GiftCardMall → Giftcards.com transition — in plain English.

🚀 Activate My Card 💳 Check Balance
4 Steps to activate
2 min Average time
Free Always free guide

What do you need?

Everything in one place

Pick what you need and get step-by-step instructions instantly.

✅

Activate Your Card

New card? Follow our 4-step activation guide for Visa and Mastercard MyGift cards.

Start activating →
💰

Check Your Balance

See how much is left on your GiftCardMall MyGift card — multiple ways to check.

Check now →
🔄

GiftCardMall → Giftcards.com

Everything changed in 2025. Here's what it means for your existing cards and purchases.

Read the update →
🔧

Troubleshooting

Card declined? Site not loading? Common problems and their fixes, explained clearly.

Fix my issue →
❓

FAQ

Answers to the most common questions about MyGift cards, fees, expiry, and more.

See all FAQs →
🛡️

Register Your Card

Why you should register your card and how to protect it against loss or theft.

Learn why →
🔔 Important Update 2025

GiftCardMall is now officially Giftcards.com

In 2025, Blackhawk Network officially rebranded GiftCardMall.com and merged it into Giftcards.com. Your existing cards still work — but activation and balance check URLs have changed.

Many users are confused and searching for the old site. This guide tells you exactly where to go now.

Read full transition guide →

What changed?

Old activation URLNew URL ✓
giftcardmall.com/mygiftgiftcards.com
Old customer serviceSame phone ✓
Your card balanceStill active ✓
Old purchasesFully supported ✓
New purchasesGiftcards.com ✓

Quick guide

Activate your card in 4 steps

Takes about 2 minutes. Have your card ready.

1

Find your card details

Locate the 16-digit card number, expiry date, and CVV on the back of your card.

2

Visit the official site

Go to giftcards.com (the new official home for all GiftCardMall cards).

3

Enter your card info

Type in your card number, expiry, and security code to verify your card.

4

Register (recommended)

Create an account to protect your card against loss or theft. Takes 60 seconds.

Full activation guide with screenshots →

Common questions

FAQ

GiftCardMall.com officially merged with Giftcards.com in 2025 as part of Blackhawk Network's rebrand. The old domain now redirects, but your existing cards remain fully valid and supported. For activation, balance checks, and support, use giftcards.com directly.
You can check your balance in 3 ways: (1) Visit giftcards.com and log into your account, (2) Call the number on the back of your card (available 24/7), or (3) Check at checkout — most retailers display your remaining balance after a partial payment. See our full balance check guide for screenshots.
A declined card is usually one of four things: insufficient balance, card not yet activated, the merchant requires a billing address (use the ZIP where the card was purchased), or an authorization hold from a gas station or hotel. Check your balance first, then see our full troubleshooting guide.
The funds on your card do not expire, but the physical card itself has an expiration date printed on the front. If your card expires while you still have a balance, contact customer service — they can reissue a new card with the remaining balance transferred. Monthly inactivity fees may apply after 12 months of no use.
Yes. For online purchases, most merchants require a billing address. Use the ZIP code of the address associated with the card. If you haven't registered your card, you may need to do so first — some online merchants verify the billing address against the card issuer's records.
The customer service number for cards previously sold through GiftCardMall is 1-833-800-0550, available 24/7. This is run by Blackhawk Network. For lost or stolen cards, call immediately — they can freeze the card and transfer remaining balance to a new card if the card was registered.
View all FAQs →